1. Privacy Policy

Information We Collect

We only collect personal information necessary to provide our services, including:

• Contact details provided by you (e.g., name, phone number, email, WhatsApp)
• Information required for invoicing
• Artwork or design files, if needed for a project

How We Use Your Information

• To communicate with you about your enquiries or projects
• To prepare and issue invoices
• To deliver products and services you have requested

We do not sell, rent, or share your personal information with third parties, except where required by law.

Retention of Information

• Invoices and records are kept only as long as legally required (e.g., for tax purposes)
• Artwork and design files are deleted once the project is complete, unless you request otherwise

2. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device by a website. They are widely used to make websites work efficiently and provide information to site owners.

How We Use Cookies

Our website uses only essential cookies through Cloudflare, our website security and performance provider. These cookies help:

• Keep the site secure and protect against malicious traffic
• Ensure the site loads quickly and efficiently
• Maintain website functionality

We do not use advertising or tracking cookies.

No cookie banner is required, as these cookies are strictly necessary for the website to function properly.

Managing Cookies

Since we only use essential cookies, no consent banner is required. However, if you wish, you can manage or delete cookies through your browser settings.

3. POPIA Compliance Statement

At Obsession by Jesss, we comply with the Protection of Personal Information Act (POPIA) of South Africa.

Our Commitment

• We process personal information lawfully and responsibly
• Information is stored securely on local systems and invoicing software
• We only collect the minimum information necessary for our services
• We maintain appropriate security measures to protect your data

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct or update your information
• Request that we delete your personal information, unless we are legally required to keep it
• Object to the processing of your personal information

4. Third-Party Links

Our website may contain links to external sites (e.g., WhatsApp, YAGA, Instagram, Facebook, TikTok). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

5. Data Security

We take appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:

• Secure storage of information on password-protected local systems
• Regular backups of important data
• Limited access to personal information on a need-to-know basis